Cancellation conditions
Private customers (1 to max. 5 rooms):*
free of charge up to 30 days before arrival
from 29 days to 14 days before arrival 20 %
from 13 to 7 days before arrival 40 %
from 7 days to 3 days 60 %
from 2 days to 1 day before arrival 80 %
No Show 100 %
Group travel (in the event of cancellation of the entire group):*
free of charge up to 30 days before arrival
from 29 days to 22 days before arrival 20 %
21 days to 15 days before arrival 40 %
14 days until 08. days before arrival 60 %
07. days until 01. day before arrival 80 %
No Show 100 %
Group travel (in the event of cancelation by individual persons):*
Corporate customers / individual reservations:*
Single rooms (up to max. 4 rooms) free of charge until 18:00 on the day of arrival
Single rooms from 18:00 to 21:00 on the day of arrival 50 % of the room rate
Single rooms from 21:00 on the day of arrival 80 % of the room rate
No Show 100 %
Corporate clients/ conference reservations:*
free of charge up to 30 days before arrival
from 29 days to 22 days before arrival 20 %
21 days to 15 days before arrival 40 %
14 days until 08. days before arrival 60 %
07. days until 01. day before arrival 80 %
No Show 100 %
* These cancellation conditions do not apply to the motorcycle tour, the Kulmbach Old Town Festival, the Kulmbach Beer Week and the Pewter Figurine Exchange, where the general “Guest Accommodation Contract” applies.
The cancellation conditions are part of the general terms and conditions of the Hotel Ertl, Kulmbach.
Status 10/20/2016